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Care managers are required to respond to complaints and to ensure they develop their service from lessons learned. This documents pack contains an array of documents to support you to manage your services including managing Accidents and Incidents, record keeping and a Duty of Candour Checklist.

 

We have also included a CQC Notifications register so you can keep on top of what you have submitted to the Care Quality Commission (CQC) and reduce your risk of enforcement action. This package contains over 15 documents.

 

This package includes the following documents:

 

  • Accident/Incident Management Report Form
  • Business Continuity Plan
  • Client Consent Form
  • Client Transfer of Care Form
  • Complaint Form
  • Complaints Feedback Form
  • Complaints Management Report Form
  • Complaints Register
  • Compliments Register
  • Continuous Improvement Plan
  • CQC Notifications Register
  • Debriefing Record Form
  • Duty of Candour Checklist
  • GDPR Data Security Incident Outcome Report
  • Incidents Log
  • Lasting Power of Attorney Record Form
  • Lessons Learned Management Report Form
  • Lessons Learned Register
  • Pressure Ulcer Register
  • Records Archive and Disposal Register
  • Records Retention Schedule
  • Risk Register
  • Safeguarding Adults Competency Assessment
  • Safeguarding Incident Management Report Form
  • Safeguarding Register
  • Subject Access Request Form
  • Subject Access Request Register
  • Suggestions Register
  • Use of Client Photographs Consent Form
  • Weekly Management Oversight Meeting Template
  • Whistle Blowing Management Report Form
  • Whistle Blowing Register

 

The list of documents above is an example, some documents may differ depending on your service type.

 

Documents will be sent via e-mail and we aim to deliver your documents within 2 working days. Documents are in editable Word format unless otherwise stated. If you require your logo adding to your documents this can be done for an additional charge. Please allow up to three working days for delivery. Please note that we only sell to care services that are either registering or already registered with the Care Quality Commission (CQC). If you are purchasing for any other reason then please contact us prior to your purchase. All purchased documentation is for exclusive use at your organisation, any use outside of this could be an infringement of copyright.

Care Management Documents Package

£125.00Price
Excluding VAT
Quantity
  • We provide a free logo insert service on all documents purchased.

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