Question 1

How long does it take to get registered with the Care Quality Commission?

Accepted Answer

It can take up to 6 months from when you submit your application to get registered. We recommend you use this time to work on your business and prepare well for your registration interview with CQC. As part of support we provide we will advise you about what you need to be working on.

Question 2

Do I have to have an interview with CQC to Register?

Accepted Answer

Yes you do. Registering with the CQC is much more than simply applying for a licence to provide care services. Care providers need to demonstrate that they can provide services that are safe and high quality so the registration process is robust and comprehensive.

Question 3

Am I guaranteed to get registered with CQC?

Accepted Answer

No, not all applications will be successful. This could be for a variety of reasons, for example not providing the right documentation or not being successful during the interview. We will support you and advise you throughout the process to ensure you have a good application and are well prepared for your registration interview.

Question 4

Have you supported others to register?

Accepted Answer

Yes we have. We have supported many people to successfully register as new care providers. We regularly support new Registered Managers with their registration. Some people have come to us for support to register after being unsuccessful when they have applied previously.

Question 5

How quickly can we start the registration process?

Accepted Answer

During the initial contact we have with you we will discuss what you have done so far, for example it can take up to 8 weeks to get your CQC countersigned DBS certificate which you will need for your application so we would recommend that we start supporting you once you have applied for or received this. We will arrange dates to help you with your registration; some services want to register quickly, others want to work at a slower pace, we are adaptable to meet the needs of customers.

Question 6

Are your services confidential as I don’t want others to know I am having help to register?

Accepted Answer

Yes we respect our customer’s confidentiality. We never disclose who we are supporting.

Question 7

Am I guaranteed to get a Local Authority Contract to provide care?

Accepted Answer

No! A lot of providers may never get a contract but still run successful care businesses. Many Local Authorities want providers to have been inspected and have achieved a ‘good’ rating before they can apply for contracts so new services should focus on providing services to private clients. We will support you with marketing as part of the start-up package.

Question 8

Can you help me to prepare for my CQC Inspection?

Accepted Answer

Yes, we always say that getting registered is the easy part! We want services to provide high standards of care from the start which is why we focus on care quality during the support we give to services registering.  If you need additional support after this we provide a range of additional services including Mock Inspections.

Question 9

Is it easy to manage a Domiciliary Care Service?

Accepted Answer

No, running any new business is challenging. Managing Care Services is not an easy job and requires commitment, hard work and the passion to drive the business forward and make a real difference to the people you care for. As part of the start-up package we will share our expertise and provide you with the tools to provide great services for people.

Question 10

I want you to support me to register and start my Domiciliary Care business. What do I do now?

Accepted Answer

Contact us by telephone on 01772 305215 or email us at info@paisleytrainingandconsultancy.com.

Our services include support with Care Quality Commission (CQC) Compliance, Policies, Mock Inspections, Documentation, Consultancy Support and Care Managers Training

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