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Policies & Procedures for CQC
Registered Care Services

Compreshensive, custom branded, inspection ready Policies

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Policies and Documents Designed for Your Service Type

All Policies and Documents are written and designed to meet the unique and specific requirements of your service type. Whether you operate a Domiciliary Care Service, Residential Care or Supported Living Service we have policies to meet your service requirements.

What You Get!

Payment
Policies
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ONLY 
£995 + VAT

How It Works? 

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On-line Policies Portal

Access Your Policies from Anywhere

Our easy to access policies portal makes accessing and searching for your policies a breeze. Whether you are working in the office, from home or on the go you will always have your policies to hand.

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Policy List

The following policies are included in all service types, you will also receive a selection of policies relevant to your service type. You can see the full list of policies for each service type here.

Access to People's Homes 

Access to Records of a Deceased Client

Accessible Information Standard

Accident and Incident Reporting

Accompaniment to Hospital

Admission to Hospital

Adult and Child Criminal Exploitation and County Lines

​Advance Decision

Adverse Weather

Advocacy

Agency Workers

Alcohol and Drug Use

Annual Leave

Anti Bribery

Appraisal

Apprenticeship

Artificial Intelligence

Asthma

Attendance Management

Autism

Bariatric Care

​Bed Rails

Bring Your Own Device

Bullying in the Workplace

Business Continuity Planning 

Business Plan

Capability

Carbon Monoxide Safety

Carbon Reduction

Care Planning

Care Quality Commission Inspections

Care Quality Commission Notifications

Career Break

Carer's Leave

CCTV and Surveillance

Challenging Behaviour

Child Sexual Exploitation 

Choice of Carer Sex

Choking

Chronic Obstructive Pulmonary Disease (COPD) 

Client Feedback

​Clinical Waste Disposal

Code of Conduct

​Communication

Complaints

Compliance Principles

Compliments

Confidentiality

Conflict of Interest

Consent to Care

Continence Care

Continuous Improvement

Contractors

Control of Substances Hazardous to Health (COSHH)

Corporate Social Responsibility 

Cyber Security

Data Protection

Data Quality

Death of a Client

Debriefing

Dementia

Deprivation of Liberty in the Community

Diabetes

Dignity

Dignity at Work

Direct Payments

Discharge from Hospital

Disciplinary

Display of Care Quality Commission Rating

Display Screen Equipment

Domestic Abuse

​Do Not Attempt Cardiopulmonary

Resuscitation (DNACPR)

Driving at Work

Dress Code and Appearance 

Duty of Candour

Dysphagia

​Employee Champions

Employee Engagement

Employee Exit Survey

Employee Eye Care

Employee Retention

Employee Reward and Recognition 

Employee Wellbeing

End of Life Care

Environmental

Epilepsy

Equality and Diversity 

​Evidence Based Care

Fabricated or Induced Illness

Falls Prevention and Management

Female Genital Mutilation (FGM)

Financial Governance

Financial Irregularities

Financial Wellbeing

Fire Safety

First Aid

Fit and Proper Persons – Directors

Flexible Working

Floods and Flooding

Food Hygiene and Safety

Foot Care​​

Freedom of Information

Freedom to Speak Up

​Gambling Harm

Gender Based Violence

General Data Protection Regulation (GDPR)

Gifts, Bequests and Hospitality

Good Governance

Grievance

Hand Hygiene

Handling Client Money

Hate Crime

Head Lice and Nits

Health and Safety

Hoist Use

Home Working

​Hot Water and Surfaces

Hot Weather

Human Rights

Induction

Infection Control

Information Governance

Information Security

Information Sharing

Information Technology Acceptable Use

Initial Assessment

Intellectual Property

Job Description and Person Specification

Key Holding

Late Visits

Learning and Development 

Learning Disabilities

​Legionella

Lone Working

Mate Crime

Maternity Leave

Medication

Menopause in the Workplace

Mental Capacity

Mental Health

Mental Health in the Workplace

Methicillin Resistant Staphylococcus Aureus (MRSA) 

Minimum Wage

Missed Visits

Missing Client

Mobile Phone Use

Mobility

Modern Slavery

Motor Neurone Disease

Moving and Handling

Neonatal Care Leave and Pay

Neurodiversity in the Workplace

New Client

No Reply

​Nurse Revalidation

Nutrition and Hydration

Onboarding

On Call

Oral Health Care

Outside Employment

Oxygen Use

Pain Management

Palliative Care

Parkinson’s

Paternity Leave

Person in a Position of Trust

​Personal Budgets

Personal Care

Personal Protective Equipment (PPE)

Personal Relationships at Work

Physical Intervention

Positive Behaviour Support

Predatory Marriage

Pressure Ulcer Prevention

​Pets

Prevent

Privacy

Probationary

Professional Boundaries

Provider Assessment and Market Management Solution (PAMMS)

Recommended Summary Plan for Emergency Care and Treatment (RESPECT)

Quality Assurance 

Quality Audits

Records Retention and Disposal

Recruitment

Recruitment of Ex-Offenders

References

Referral to the DBS 

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 

Retirement 

Risk Assessment

Risk Management

Safeguarding Adults

Safeguarding Children

Scabies

Sepsis

Sexual Harassment

Sexuality and Personal Relationships

Shared Parental Leave

Sharps and Needlestick Injuries

Shingles

​Shortages of Supplies

Smoking

Smoking at Work

​Social Inclusion

Social Media

Social Value

Spot Checks

Staff Management

Statement of Purpose

Stoma

Stress in the Workplace

Stroke

Subject Access Request

Succession Planning

Supervision

Termination of Service Contract

Transfer of Care

Visiting Professionals

Volunteers

Wheelchair Use

Whistle Blowing

Witnessing Documents

Working Time Regulations

Young People and Employment

Why Care Providers Across England Choose Paisley Training & Consultancy

At Paisley Training & Consultancy, we understand the challenges that care providers face when trying to stay compliant with CQC standards. That’s why we’ve created a complete set of Policies, Procedures, and Documents designed to save you time, reduce stress, and give you total confidence in your compliance.

Benefits of buying your Policies and Procedures from Paisley Training and Consultancy:

  • No Mandatory subscripition. 

  • Includes updates of Policies and Procedures if legislation and regulations change.

  • The Policies and Procedures will contain your business logo and the name of your service.

  • Policies and Procedures are provided in pdf format and can be viewed and downloaded using our on-line platform. 

  • Our Policies and Procedures are easy to follow.

  • All our Policies and Procedures are written by our business partners who have years of experience managing services and have excellent working knowledge of legislation and compliance.

What Our Customers Say!

​​“The policies were exactly what we needed for CQC compliance. Everything was professionally branded and so easy to follow. Our inspector commented on how clear our documentation was.”

Domiciliary Care Provider – Registered Manager

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“The policies have saved me so much time and the on-line access makes it simple for staff to access everything they need.”

Supported Living Service – Nominated Individual

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“We purchased the full set of policies and were really impressed. They were fully tailored to our service and the quality was really good.”

Residential Care Home – Owner

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Frequently asked questions

Have a question? Want to find out more information? Fill out the Contact Us form below and one of our consultants will contact you shortly. Can't Wait? No Problem! You can call us on 01772 305215 and we will be happy to help. 

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