Consultancy and Compliance

Consultancy

Our consultancy services are confidential and we are flexible about where we provide services. We can visit your service, meet you at a location of your choice or support you remotely by Zoom.

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We particularly welcome enquiries from services rated Requires Improvement or Inadequate so do get in touch with us for a confidential chat. 

CQC Compliance Support

We provide a range of CQC Compliance support options to help with achieving and maintaining compliance.

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If you have received a Requires Improvement or Inadequate rating we can support you to improve your rating and become compliant. We also support services to work towards outstanding. 

Mock Inspection

Are you preparing for your next CQC Inspection? Are you concerned that you might not get the rating you want in a particular KLOE domain? Perhaps you have a good rating and want an independent annual review to give assurance that you are maintaining that standard.

A mock inspection is a great way of having an independent review of your service. It allows you to be proactive about your compliance and preparation for your next CQC inspection. If areas of non-compliance are identified it gives you chance to make improvements and put action plans in place.

CQC Report Action Plan

Has your service received a Requires Improvement or Inadequate CQC Report? If so you will need an Action Plan to demonstrate what you are going to do to improve the service and become compliant.

Allow us to support you with this. We can go through your report and produce a detailed action plan for you. We will identify what actions you need to take and will address each of the required areas.

Provider Information Return

The annual Provider Information Return (PIR) is your opportunity to really showcase your service. It’s your chance to show what you have achieved, show how you have demonstrated good practice and show the difference you have made to your clients. Use your PIR to really demonstrate that you are a good care provider. 

We understand that it can be difficult to know where to start with completing a PIR, particularly if you have not completed one before. We also understand the demands on your time so it may be difficult to factor in time to meet the required deadline to complete your PIR. 

Let us take the pressure from you and support you to complete your PIR.

Quality Audits 

Having good governance and oversight of your service is essential. Providers and Registered Managers need to know that standards are being met and that your service is compliant. With robust quality assurance audits in place there should be no surprises when you have your CQC inspection.

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Audits we provide include:

• Care Planning

• Dignity

• Health and Safety

• Infection Control

• Medication

• Dining Experience

• Safeguarding Governance

• Employee Records

• Employee Supervision

• Regulations and Fundamental Standards